Electronic HP Care Pack Plus Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Pro 3001dwe, M309dw, MFP 3101fdwe, MFP 3102fdwe, MFP M333fdw. You won't be down for long with HP Next Business Day Exchange Service. Get High-quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.