Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labor (for CPU only) - 3 years - on-site - response time: NBD - for ProBook 640 G1, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8. HP's global next business day response service provides the mobile computer users with a hardware support solution for their new HP portable product that is easy, convenient, and honored in all of HP's global countries. This service coverage is available for selected HP and Compaq branded hardware products and includes, as locally available, a next business day onsite response with local country problem diagnosis and hardware problem resolution during the local country's standard office hours and days.