Electronic HP Care Pack Active Care Next Business Day Solution Support - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 830 G8 Notebook, 845 G9 Notebook, 850 G8 Notebook. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.